E-catering service by IRCTC has completed its one year, as it was introduced in September last year. And, now IRCTC has decided to broad the ambit of it, because, within a year, this service acquired many compliments by the passengers. This “station-based” e-catering service will be launched at 45 stations, including 4 major stations of Kerala. The service is only available for the passengers, who can easily order their food of their choice from leading private caterers that will be delivered at the stations.

This facility will be there on all trains passing through the 45 selected stations and passengers can order their meal either online at or by calling 0120-2383892-99/1800-1034-139 (toll-free). Meals can also be ordered by sending SMS to 139 with details of PNR and seat number. Apart these, the IRCTC also makes available meals from “Jan Ahaar” (budget food), fast-food and food plazas units.

Currently, this service is offered in 1,516 non-pantry car trains and moreover, the organization is looking for the participation of experienced professionals and reputed food chains, such as KFC, McDonald’s, Bikanerwala, Haldiram, Nirulas, Sagar Ratna, Wangs Kitchen, Sarvana Bhavan, Subway, Dominos Pizza, Pizza Hut and Kellogs. Out of these fast food chains, minimum five vendors/brands will be selected by the IRCTC for each and every station to ensure the availability of a wide variety of food items.

Further, to enhance this e-catering service, the IRCTC is planning to develop mobile-based applications for the ease of the passengers and if it receives a good response then this will be extended to more stations.